Tutorials & Getting Started Guides

911 & E911 Services Rubix Voice Communications LLC is a registered telecommunications provider. We confirm to FCC guidelines and take the safety of our subscribers seriously. 911 is a standard feature of our many features, we do not charge for this service. Want...

Shared contacts are one of our features that enable users assigned as Office Manager and higher to add and edit a group of contacts that will be viewable to all users within your company. All users can view the shared contacts within the contacts page and dock....

One of our most asked about features is the music on hold feature. While we provide a standard music for all on hold calls, we give our subscribers the opportunity to make multiple changes. You should also be interested in recording the welcome messages your callers...

Who needs a HIPAA Compliant Business VoIP Phone System? Does your business handle patient data, or have to operate under HIPAA guidelines? You need a HIPAA Compliant Business VoIP Phone System. Our VoIP phone systems along with its many features is HIPAA compliant....

We use ReachUC as our mobility client, ReachUC can be installed on Mac and Windows desktops, Android, and iOS devices. Download your version of the ReachUC SoftPhone that fits your needs. You can also checkout the many available integrations, from browsers, native...

The Rubix Voice Instant Fax service gives PBX Users the option to view received faxes and send outbound faxes directly from the PBX portal or by email. We also have a traditional fax device called a Fax-ATA for businesses that need to maintain a physical fax machine...

Many features in our platform are controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are listed below. When you are done check out some of our other tutorials   Star Code Feature Description *** Dynamically Park a...

This tutorial will walk you through how to upgrade Yealink phone firmware on a Yealink VoIP phone. Therefore, I will be using the T29G, which at one point was our standard phone. The T29G is now the end of life as such, our base model is the T46U. At RubixVoice, being...

When you call a business for the first time, what impression do you get from the greeting received? Many people dislike hearing an unprofessional recording, the reality is businesses are stretched thin. The ability to have multiple recordings should be a feature of...