Hosted VoIP PBX & UCaaS

The RubixVoice cloud PBX solution is a Hosted PBX and UCaaS system on steroids.
Created and designed to optimize your success by delivering a comprehensive set of business-class end user features in a platform that is easy to use and easy to manage.

The RubixVoice platform allows you to leverage cloud communications services with confidence, knowing that the underlying platform is built with best-of-breed components and is backed by experienced industry veterans who know what it takes to deliver enterprise-class hosted business solutions.

Robust Features

RubixVoice takes full advantage of the SIP network architecture to deliver a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly. Rest assured that your platform is future proof – as technology and markets continue to evolve, new features will be added as application servers that are managed by the platform’s robust SIP Session Control stack.

Scalability

As a fully managed service, RubixVoice lets you focus on your business without the pain that typically accompanies growth. Whether you have a handful of customers or thousands, RubixVoice will deliver the same rock solid performance, day in and day out.

Reliability

Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result with have engineered reliability into every aspect of our network and offer 99.999 service level guarantees for all mission critical functions.

Redundancy

The RubixVoice platform is a geographically redundant infrastructure-as-a-service offering that is delivered from InterNAP’s industry leading colocation facilities in New York and Dallas. When you combine InterNAP’s route optimizing P-NAP technology with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.

Our per seat pricing allows you to pay-as-you-grow with no capital expenses and linear, predictable operating expenses.

Many of our features are come standard! We don’t split our packages and charge you more just because you need a mobile app or would like to setup a ring group!

User Features

  • Account Codes
  • ANI/CLI Customizations
  • Anonymous Call Rejection
  • Authentication by Digest
  • Busy Lamp Field
  • Call Forwarding
    • Call Forwarding Always
    • Call Forwarding Busy
    • Call Forwarding No Answer
    • Call Forwarding Not Reachable
    • Find Me (multiple numbers)
    • Sync with Server
  • Call Logs (Inbound and Outbound)
  • Call Monitoring
    • Automatic Recording
    • Supervising Mode
    • Silent Monitoring
  • Call Notify
  • Call Pick Up
    • Call Pick Up Department
    • Call Pick Up Domain
    • Directed Call Pickup
  • Call Recording
  • Call Return
  • Call Status (Real-time in User Portal)
  • Call Transfer
    • Attended Transfer
    • Blind Transfer
    • Intercom Transfer
    • Transfer to Voicemail
  • Call Waiting
  • Calling Line ID Delivery Blocking
  • Calling Name Retrieval
  • CDRs
  • Charge or Billing Number
  • Client Call Control (API and User Portal)
  • Conferencing (Multi-Way Calling)
  • Customer Care Line (611)
  • Device Auto Provisioning
  • Direct Inward Dialing
  • Directed Call Park
  • Directed Call Pickup
  • Diversion Inhibitor
  • DISA
  • Do Not Disturb
    • Sync with Server
  • Extension Dialing
  • External Calling Line ID Delivery
  • Hunt Groups
  • In-Call Service Activation
  • Instant Messaging (via SIP SIMPLE)
  • Intercom
  • Internal Calling Line ID Delivery
  • Last Number Redial
  • Message Waiting Indicator
  • Music-On-Hold
    • System Default Music-on-Hold
    • Personalized Music-on-Hold
  • Phone Status
  • Presence
  • Privacy
  • Selective Call Acceptance
  • Selective Call Rejection
  • Simultaneous Ring
  • Shared Call Appearance
  • Three-Way Call
  • Two-Stage Dialing
  • Video Telephony
  • Voicemail
    • Default Greetings
    • Customizable Greetings
    • Name Recording
    • Email Notification
    • Voicemail Forwarding
    • Forwarding to Email
    • User Portal (View, Save Delete)
    • Voice Messaging Group
    • Voice Messaging Call Back
  • Web User Portal
    • Contact List with Presence
    • Click to Call
    • Inbound Call Handling Rules
    • Screen Pops
    • Messaging

Group Features

  • ACD
  • Auto Attendants
    • Personal Auto Attendants
    • Scheduled Auto Attendant
    • Chained Auto Attendants
  • Barge In
  • Business Trunking
  • Call Intercept
  • Call Park
    • Directed
    • Dynamic
  • Calling Group ID Deliver
  • Configurable Extension Dialing
  • Configurable Feature Codes
  • Configurable Directories
  • Device Inventory
  • Department Support
  • Group Announcements
  • Group Custom Ringback
  • Group Instant Messaging
  • Hot Desking
  • Hoteling
  • Hunt Groups
  • Instant Group Call
  • Listen In
  • Office Manager Portal (Web portal)
  • Night Mode
  • Paging
  • Simultaneous Ring (group)

System Features

  • Billing and CRM
  • Brandable Portals
    • All User Levels
    • Configurable Permissions
    • Custom Domains
    • Secure
  • Custom Integrations
    • Salesforce Adapter
    • Virtual Office Control Panel
    • Hospitality and Resort Systems (PMS)
    • Click-to-Call from WordPress and other CMS
  • API
    • Access all System Funtions
    • Call Control
    • Configurable OAuth Permissions
    • Even Subscriptions (webhook)
    • Mature and Well Documented
  • Fault Tolerant
    • Active-Active Architecture
    • Geo-distributed
    • Highly Scalable
    • Rolling and Hitless upgrades
  • Security and Fraud Detection
    • Auto Block Failed Registrations
    • Auto Block SIP Port Scanning
    • Auto Block Promiscuous SIP Devices
    • Velocity Filter for Bad Digits
  • Device Provisioning
    • Customized Directories
    • Domain and Device Overrides
    • MAC Management
    • Remotely Triggered Updates
    • Supports Major SIP Phones
    • Zero Touch Device Configuration
  • Quoting
  • QoS Monitoring
  • SIP Trace
  • Regulatory Compliance
    • 911 Emergency Calling Solution
    • CALEA (lawful intercept)