Convenience for the customer is already a strong reason for a business to text-enable their phone number.
But what makes Business SMS even more appealing, is that a company can easily streamline and improve customer support by communicating via SMS.
And as we’ve seen in studies, customer service is vital to a company’s success. In fact, 6 out of 10 consumers say they would never buy again from a company that delivered a poor customer service experience.
Contact us to add business SMS to our hosted pbx and we will help you increase sales, streamline customer support and retention.
RubixVoice Business SMS and Business MMS end users can: