Home » Contact center and CCaaS

Call Center as a Service

A quality call center means better customer relations and repeat business—and cloud-based call center solutions make things easier for employees and customers alike. We can help you find the service providers and tools that your business needs. Get access to powerful new tools like voice analytics or routing systems that connect customers to the right agent for the job.

contact center


Why does your business need CCaaS Solutions?

Better tracking of support issues and solutions to make sure no complaints are missed.

Save money by streamlining your services and merging your processes into one location.

Grows with your business and automatically scales with your increase in customer communications.

Deliver the Highest Quality Experience to customers

RubixVoice CCaS is a proven platform that has been deployed for highly reliable contact center services. Our all-in-one virtual contact center suite includes ACD with Call Queuing, self-service via Interactive Voice Response (IVR), predictive outbound dialing, recording, administrative tools, and extensive integration capabilities. 


Why RubixVoice CCaaS?

Robust Architecture

Our distributed resilient architecture provides global scalability and high reliability to meet requirements for multi-node deployments. 

Customized Solutions

We provide fully customizable interfaces that integrate with your systems and addresses your specific business needs.

AI powered

Flexible and intelligent routing and handling of calls, ranging from simple skills based routing to complex interactive routing algorithms for larger organizations.

contact center

What They’re Saying

Customer Testimonials

Patrick and Kevin are very responsive and professional. They’re experts at what they do. You can always count on them to pick up the phone and respond to a ticket right away. They have great customer service and a great turnaround time.

Monica Rengifo

CIO, Ave Maria Law School

I’m saving time. This definitely takes the worry out of whether we’ll get our calls, my boss is no longer getting bothered with all our calls. It’s such an easy process. It was really nice to not have to do anything. Everything was done for me.

Chelsey Siercks

Office Manager, Riverside Special Utility District

CardioLink’s business is literally a life and death matter, inconveniences like telephone downtime, when every second of care counts, are not an option. We needed that system, now we can get all our calls through VoIP or hardwire.

Richard Scheffel

VP Tech Division, CardioLink

Request A Quote

How can you build your very own call center?

Contact our team today and start your 30-Day, No Obligation Trial! You’ll have 30 days of access to our customer satisfaction software and see how we can slash your costs and increase your client relations.

Try it for Yourself With Our 30-Day No Obligation Trial!

Our 30-Day No Obligation Trial!

Our telephone systems are the best in the industry, and we trust them so much that we want you to try them! Once you see how smoothly our systems operate and how much productivity increases on your team, you’ll never want to go back!

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